What is Workplace Productivity in the State Services?
The Workplace Productivity Agenda (WPA) and its 7 drivers also extend to the State Sector. A project aimed at improving workplace productivity and raising public value in the State Services has been undertaken in a tripartite approach between SSC, DoL and PSA over the past year.
Workplace Productivity in the State Services sits within the following framework:
- Managing for Outcomes.
- State Services Development Goals: Employer of Choice; Networked State Services; Value-for-Money State Services; Coordinated State Agencies; Accessible State Services; Trusted State Services.
- Partnership for Quality Agreement
Productivity in the State Services is about creating public value. This embodies consideration of the quality of the service and how it is delivered, but ultimately it’s about end-user satisfaction.
Given the different outcomes focus and productivity objectives in the State Services as compared to the private sector, a State Services Workplace Productivity Starter Kit, adapted from the existing Starter Kit has been developed.
State Services Workplace Productivity Kit
A workplace productivity kit for the State Services was launched by the Minister of Labour in July 2008 aimed at encouraging organisations to improve productivity and public value in the State ServicesThe kit includes:
- a modified snapshot tool
- information on workplace productivity in the State Services and Partnership for Quality
- the Workplace Productivity Seven Drivers
- information on Making it work - where public sector organisations can obtain further resources and advice
The kit also includes written and film case studies of initiatives State Sector organisations have undertaken to improve their workplace productivity. The Switzer Rest Home, Outward Bound and Auckland City Mission (not-for-profit organisations) from the private sector Starter Kit also feature in the State Services workplace productivity kit.
A State Services Workplace Productivity Kit can be requested from Department of Labour via the online ordering system. Please state how many kits you would like, your name and the address to send the kits.
