Solving problems
Problems can often happen in workplaces, and common sense is usually the best tool. The sooner an issue is dealt with, and the better a process is followed, the less likely it is that outside assistance will be required.
Employers should have good processes and procedures for dealing with issues and should make sure that employees are aware of them. Everyone in the workplace should understand what is expected of them.
This section describes some typical problems that can be experienced and where employees and employers can go for help. It also outlines the law relating to disciplinary action, including dismissals and redundancy, and what can happen in ill health situations.
