If you have renewed your passport (because it has expired, was lost/stolen or your name has changed), you will need to transfer your valid visa into your new passport as soon as possible.
Please note that this also includes Working Holiday Visas which have been issued electronically (without a label), as the passport details on this visa MUST match the passport you are entering New Zealand with.
The new passport should be submitted for a label to be issued, which will replace the original e-visa letter.
To request a transfer of your visa, you will need to send the following documents to your nearest office:
To find out the current transfer fee and which is your nearest processing office, please use our Office and Fees Finder.
Please Note: If more than one family member is requesting a visa transfer at the same time (eg. applicant and/or partner, and/or child/ren), a separate completed application form and a separate fee is required for each person requesting a transfer.
Can I apply for a Transfer of Visa if I am outside of New Zealand?
Yes you can. You will need to find your closest Immigration New Zealand office and forward your application and documents to them. To find your nearest office and find out their fees, payment methods and courier requirements, please use our Office and Fees Finder.
I am a New Zealand citizen now, but have a residence visa in my old foreign passport. Can I transfer this to my new foreign passport?
A residence visa (including permanent residence visas), cannot be transferred into a foreign passport, if you have since obtained NZ citizenship (by grant or descent) or have been issued with an evidentiary certificate of citizenship. This is because a New Zealand citizen is not able to hold a visa under the Immigration Act 2009.
In order to use your foreign passport for travel, and still be allowed to return to New Zealand as a citizen, you should apply for NZ Citizen Endorsement and not a transfer of visa.
This answer was last updated on 6 March, 2014.
Search knowledge base
If you still can't find an answer to your question within the Knowledge Base, you
can send us an online query.