If you have renewed your passport (because it has expired, was lost/stolen or your name has changed), you will need to transfer your valid visa into your new passport as soon as possible.
Do I need to transfer a label-less visa (or e-visa) to a new passport?
Yes, you do. Working Holiday Visas, e-visas and other label-less visas which have been issued electronically (without a label) are recorded against the passport number at the time of your application.
If you then get a new passport issued, you must inform Immigration NZ, so that your records can be updated, and you can continue to use the label-less visa for your travel to and from New Zealand.
The process for label-less visa is generally the same as the process advised below, except you are not required to pay an application fee and instead of completing the application form, you can write a request letter stating your identity, contact details and outlining your visa transfer request.
Please note, however, that if you would like us to change your label-less visa to a visa label, the form and fee (listed below) will be required.
Can I follow this process if I have a NZ Citizenship Endorsement (with a label or without a label) in my expired passport?
No, the Citizenship Endorsement is not a visa, it is a record of your NZ citizenship. You will need to apply for a new endorsement for your new passport instead of the transfer process.
Process for transferring a visa into a new passport
To request a transfer of your visa, you will need to send the following documents to your nearest office:
Can I apply for a Transfer of Visa if I am outside of New Zealand?
Yes you can. You will need to find your closest Immigration New Zealand office and forward your application and documents to them. To find your nearest office and find out their fees, payment methods and courier requirements, please use our Office and Fees Finder.
I am a New Zealand citizen now, but have a residence visa in my old foreign passport. Can I transfer this to my new foreign passport?
A residence visa (including permanent residence visas), cannot be transferred into a foreign passport, if you have since obtained NZ citizenship (by grant or descent) or have been issued with an evidentiary certificate of citizenship. This is because a New Zealand citizen is not able to hold a visa under the Immigration Act 2009.
In order to use your foreign passport for travel, and still be allowed to return to New Zealand as a citizen, you should apply for NZ Citizen Endorsement and not a transfer of visa.
This answer was last updated on 2 June, 2016.
Search knowledge base
If you still can't find an answer to your question within the Knowledge Base, you
can send us an online query.